Privacy Policy

1. Data controller

SpeedRepair S.R.L., Via Luigi Einaudi 268 – Vo' 35030 Padova (PD), P.IVA IT05599080289. For any request about your personal data, write to info@speedrepair.it.

2. Data we process

We only process the data needed to manage your account and your orders: • login and contact data: email address, password, first name, last name, phone number; • tax data: for businesses, company name, VAT number and SDI code or PEC; for private customers, the tax code (codice fiscale); • shipping and billing addresses, country and sales channel (body shop or reseller); • the optional message you can leave us when registering; • business relationship data: order requests, shipping quotes, products, quantities, prices and discounts applied, vouchers used, notes, cart, wishlist and price display preferences; • technical data: your IP address is used only temporarily to protect the site from abuse and is not stored; • browsing statistics, only with your consent: page visited, date and country, with no link to your account.

3. Purposes and legal bases

• Performance of the contract and pre-contractual measures (Art. 6(1)(b) GDPR): account registration and verification, access to the reserved catalog, handling of order requests, quotes and shipments, and the related emails. • Legal obligations (Art. 6(1)(c) GDPR): invoicing, including electronic invoicing, and bookkeeping. • Our legitimate interest (Art. 6(1)(f) GDPR): platform security and abuse prevention; a record of administrative operations noting which administrator changed what and when (for example account approval, discounts, order status), so that changes can be traced and mistakes corrected. • Consent (Art. 6(1)(a) GDPR): browsing statistics. Consent is optional and can be withdrawn at any time.

4. Whether providing data is required

The data marked as required in the registration form is needed to create the account, handle orders and issue tax documents: without it, registration is not possible. The message left when registering is optional. Consent to statistics is optional, and refusing it does not limit your use of the site in any way.

5. Processing methods and security

Data is processed electronically and protected by technical and organisational measures appropriate to the risk (Art. 32 GDPR). The catalog, documents and product images are available only after login, and personal data only to authorised staff. Passwords are protected so that nobody, not even our staff, can read them. We do not carry out profiling or decisions based solely on automated processing.

6. Recipients of the data

Within the limits required by the purposes above, data may be disclosed to: • our staff authorised to process it; • IT service providers (hosting of the site and database, sending of service emails), appointed as processors under Art. 28 GDPR; • couriers and carriers, to deliver the goods; • tax and accounting advisers and banks, for invoicing and payments; • public authorities, where required by law. Data is not published or sold to third parties for marketing purposes. The up-to-date list of processors is available on request at info@speedrepair.it.

7. Transfers outside the EU

Data is processed within the European Economic Area (EEA). Should a provider process it outside the EEA, the transfer will only take place to countries recognised as adequate by the European Commission or with the safeguards provided by Articles 45 and 46 GDPR, such as standard contractual clauses.

8. Retention periods

• Account data: for the whole duration of the relationship and, after the account is closed, for as long as needed to handle any disputes. • Orders and tax and accounting documents: 10 years, as required by Italian law (Art. 2220 of the Civil Code). • Record of administrative operations: 12 months, then deleted automatically. • Browsing statistics: 12 months, then deleted automatically. • Password reset links: valid for 1 hour.

9. Your rights

You may at any time request access to your data (Art. 15 GDPR), rectification of inaccurate data (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and portability of your data in a structured, commonly used format (Art. 20). You may object to processing based on legitimate interest (Art. 21) and withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal (Art. 7(3)). Consent to statistics is managed from the “Manage cookies” link at the bottom of every page; for any other request write to info@speedrepair.it. We reply within one month.

10. Right to lodge a complaint

You have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it), Piazza Venezia 11, 00187 Rome, or with the supervisory authority of the country where you live or work.

11. Changes to this policy

We may update this policy to reflect changes in the law or in the service. The version in force is always published on this page, with the date of the last update.

Last updated: November 2026